Customer Reward Scheme

Enjoy the feeling of being a welcomed customer with our generous Customer Reward Scheme.

With Smartwood Customer Rewards each time you spend £1 online then you'll receive 1 point.

For every 100 points you'll be treated to £5 worth of Rewards. These will be automatically deducted at checkout next time you shop online with us.

You can check your balance with us at any time online - just click here.

 Notes:

1. Our customer Rewards Scheme is only open to those who shop online with us. Points are only awarded for online purchases.
2. We reserve the right to terminatte any Customer's account and withdraw points if in our sole discretion we consider that the customer has breached the Terms and Conditions or if the customer has supplied false or misleading information.
3. You cannot transfer your Reward points to any other person. The scheme is only for personal, household or consumer use, points can only be earned, held or redeemed as set out in the terms relating to any promotions and points offers related to the Scheme, and may not be earned, held, transferred, redeemed or otherwise traded in any other way.
4. If a customer is given a refund or other financial adjustment on any transaction the points awarded on the transaction will be adjusted accordingly.
5. If a customer subsequently cancels an order or is given a refund or other financial adjustment on an order from which  Reward points have been utilised then the value of the points will be deducted from any refund or financial adjustment given.
6. Our Reward points have no cash value.
7. The number of points earned from a purchase may vary from time to time at our sole discretion.